Last Updated: August 16, 2024

Supernova Panasia Ventures LLP (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or purchase our products.

1. Information We Collect We may collect the following types of personal information from you:

• Personal Identification Information: This includes your name, email address, phone number, and physical address.
• Payment Information: This includes your credit card details, billing address, and other payment-related information.
• Usage Data: This includes information about how you use our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information We use the personal information we collect for the following purposes:

• To Process and Manage Your Orders: We use your personal and payment information to process your orders, arrange delivery, and manage any returns or exchanges.
• To Communicate with You: We use your contact information to send you order confirmations, shipping updates, and other transactional emails. We may also use your information to respond to your inquiries or provide customer support.
• To Improve Our Products and Services: We use usage data to understand how our website is used and to improve the functionality and user experience.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information We do not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in processing payments, delivering products, or providing other services on our behalf. These service providers are required to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Data Security We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

6. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Children’s Privacy Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of the website after the changes are posted constitutes your acceptance of the new Privacy Policy.

9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Supernova Panasia Ventures LLP
Old Complex Industrial Estate
Dimapur, 797123, Nagaland, India
Phone: 7439 068 144
Email: padhi.panasia@gmail.com